Contact Centre Makes Good Call on New Website

Tuesday, 17 May 2011 09:51

Alienation Digital is delighted to launch the new RESPONSE website. RESPONSE is a leading provider of outsourced telephony and software support and has been providing solutions to a diverse range of clients since 1991.

RESPONSE came to Alienation looking for a website that reflected the core value system that underpins the organisation. It was essential that the site would be able to evolve with the brand and be easily managed by non-technical staff.

An interactive banner on the homepage gives the site a very individual feel as it features pictures of RESPONSE employees and links through to key areas of the site. The personal touch is carried through the site with employee pictures featuring in the inner page banners.

Social media is integrated seamlessly into the homepage design with a Twitter feed showing the latest tweets from RESPONSE and the new blog posts showing above the Latest News area. This keeps the homepage fresh and makes new content easily accessible.

The navigation is simple and the dropdown menu makes it easy for the audience to quickly find the information they are looking for.

Alienation Digital MD, Neil Barr, said: “The new RESPONSE website has been designed to be user friendly and meet the needs of the core customers. We believe the use of imagery throughout the site has put a human face on the business."

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